ADS Level 5 - Administrative Assistant - Registrars Office - Student Experience Hub
$59,312 to $65,224 per annum
The Office of Recruitment is seeking an energetic, motivated individual to join our team. We are seeking applications from qualified individuals to provide administrative support to the recruitment office.
What we offer:
- Comprehensive Health and Dental Care Benefits
- Post Retirement Benefits
- Tuition Waivers
- Health and Wellness on Campus available to staff
- Professional Development Opportunities
RESPONSIBILITIES:
This position will provide administrative support to the recruitment team within the Recruitment and First Year Advising Office in the Student Experience Hub. The position will work closely with student recruiters to provide information relevant to the university鈥檚 recruitment and retention efforts to high schools, students, parents, agents, and the campus community.
- Provide general administrative support to recruitment and reception services to the area
- Answer prospective student inquiries and provide updates on student application and admissions status for both domestic and international students by email or phone
- Process and sort student requests on our CRM platform, and daily use in Zendesk ticketing system
- Process financial claims and expenses by the recruitment team and monitor the account
- Ship recruitment materials to school counselors, and prospective students
- Enter and maintain student information and leads in university CRM/Recruit systems and maintain privacy and confidential information
- Schedule advisement, prospective student and registration appointments
- Participate in admissions update consultation and provide feedback to the team
- Room bookings for meetings and on campus events, including facilities work orders
- Perform other related duties as required for efficient functioning of the office
QUALIFICATIONS:
- Completion of a post-secondary program in a related office program with related office experience
- Excellent interpersonal and organizational skills; ability to accomplish tasks under pressure
- Strong oral and written communication skills
- Comprehensive knowledge and skills in word processing, email, internet, database management and spreadsheets
- Ability to work independently and prioritize task in a fast-paced environment
- Familiarity with the university environment, experience with CRM software, and familiarity with academic regulations and procedures would be considered assets
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, 17吃瓜, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
17吃瓜 is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. 17吃瓜 is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
Note that this site is not compatible with some mobile browsers (e.g. iPad, iPhone). Upon successful submission of your application, you will receive an auto-reply to your email address advising your application has been received. If you do not receive an email, please check your spam folder and/or try submitting your application via a different web browser (Google Chrome, Firefox, etc).
